Both locations are here to serve you.  You need not worry if it's in one warehouse or the other, we'll work out a way to get it in your hands.
The best bet is a phone call, but we respond to e-mail and help walk-in customers, too.
Of course, in an emergency, having Jay's and/or Josh's cell numbers are your best bet - forgive us if we don't just hand that out on our website.